Find the right spare part for your SCHELL product
Searching for the right spare part for your SCHELL product? We can help! There are several ways to locate the part that you need, depending on the product that was installed.
Three steps to the right spare part – how it works

Identify the part
Use the article number to find your matching spare part from the Spare Parts List. You can either use the paper-based SCHELL Spare Parts List or the digital version.

Find a local dealer
Ideally, you can simply show the article number to your local sanitary equipment dealer or use the online shop provided by your preferred sanitary equipment dealer.

Complete the installation
You can now install the spare part into your product. If you have any questions, then please contact our Customer Support
Please note: You can identify product components/spare parts and article numbers by looking at the exploded-view drawing included in the installation instructions.
How to identify your spare part:
- If you have the installation instructions to hand, you can look at the exploded-view drawing within the instructions to identify the spare part and its article number.
- Identify your product. All of the products from our current product ranges can be found using our Product Finder for example. On the product page, there is a link to the installation instructions, which you can download to identify your spare part.
- Now download the SCHELL Spare Parts List. This gives you details of all available spare parts plus drawings, sorted by product group.
Need help or advice?
- Simply visit your preferred major dealer and consult them for advice. Alternatively, you can contact our Customer Support directly.
- Please have the following information available, if possible:
- Article number of installed product
- Age or year of installation
- Product name
- (Or a photo is also useful.)
- You can call or email the SCHELL Customer Support team:
Tel: +49 2761 892-335
E-Mail: [email protected]
SCHELL FAQ
Here we have listed the questions most often asked by our customers, together with their answers.